Exciting updates are making their way to the Brite you experience over the next couple weeks. 

Multi-Class Support

Brite will soon capture class-level detail within the Company Kit. Once classes are configured, plans within benefit packages can be designated to their accompanying class. For this initial phase, this will enable those building to rely on a single benefit package for all classes, instead of having to create additional packages for each. One source of truth and a drastically simplified benefit package experience for even the most complex scenarios.

Benefit Guide UX

The guide navigation and assistant experience are being updated to maximize context in view, simplify visual clutter and give more focus to the Assistant, which is increasingly becoming the way employees prefer to increase their understanding of the benefits outlined in your guide. 

Bringing the assistant chat forward-> Rather than being nested within a chat window, employees will be a single click away from asking questions of the assistant with a new chat input that follows them from page to page. 

Maximizing viewable guide context -> Pop-ups currently used for our pages list and Assistant chat are being replaced with side panels, so all of the guide context is maintained instead of covered while interacting with those features within the guide. Similarly, a transparent header and simple floating action buttons are replacing the fixed, white guide header.

Mobile first design -> The mobile experience will be included in this upcoming overhaul too, with familiar floating action buttons and a fixed drawer dedicated to employee conversations with the assistant. The assistant drawer will be collapsed by default and open and the assistant responds to questions. Easily drag down to close and get back to the guide when finished.

Suggested Questions and Thought Streaming

While the assistant is working on a response, it will articulate its train of thought back to the employee to reassure that it properly understands the topic being discussed.

As employees navigate from one page to another, the assistant will provide suggested questions based on the content on the page. As questions are asked of the assistant, suggestions provided then become based on content within the conversation.

Starting with changes to the benefit guide, updates will begin rolling out gradually over the next couple of weeks. Keep an eye out for additional communication from your Brite Customer Success Manager as each release draws closer. They'll share specifics on timing and be available for training. We're excited to get these in your hands and look forward to your feedback as you start putting them to work.