Change "100% Covered" Language
Good morning,
Just completed work on a guide for a client and one piece of feedback that came in was about the language for a benefit that is covered completely on a plan. When editing a benefit package, the drop down allows us to pick options such as “After Deductible”, “Copay”, “Copay Range”, “Coinsurance”, and so on. If a benefit is fully covered, the drop down listing is “100% Covered”. I’d like to recommend changing this to something like “Covered in Full”.
In this case, the group had a 100% coinsurance HSA plan, so the benefits listing included lines for 100% coinsurance, 100% covered, and 0% after deductible, which was confusing to some readers. Changing the 100% covered to something without a % in the name would probably clear that up.
Thanks!
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Comments1
Jake Hougaard
Mar 5, 2025
@cpayette, thanks for sharing! I can see how the “100% Covered” language would lead to confusion. Let me chat with our team internally to make sure there wouldn’t be any issues changing the language. Some of these things are connected directly to the decision tool, so we need to be careful not to break anything. I will keep you posted!