Our new decision support tool is now live and available! It IS NOT turned on by default yet. If you want it, talk to your CSM, and we can get it turned on for you.

New Decision Tool Details

We’ve completely reimagined Brite’s Decision Support experience from the ground up. What was once a static questionnaire is now a personalized, interactive, and educational benefits journey—built to guide users toward confident enrollment decisions.

🚀 What’s New

✅ A Fully Redesigned Experience with a Custom Mobile Design

• Replaces the old single-page, Google Forms-style layout with a modern, guided, multi-step flow

• Easier to navigate, easier to understand, and focused on decision-making—not just data entry

• Custom-built mobile experience

📋 Step 1: Build Your Benefits Profile

• Users answer questions about expected medical usage, life events (e.g. pregnancy, surgery), dental/vision needs, and more

• Click-to-respond format makes it fast and simple—no typing required

🩺 Step 2: Medical Plan Recommendations

• Entire page dedicated to health/medical plans—typically the most impactful decision

• Personalized plan recommendation based on profile and usage

• Estimated costs shown when available

• Embedded education on:

  • PPOs vs. HDHPs

  • Deductibles, coinsurance, out-of-pocket maximums

  • HSA vs. FSA (with examples of who each is best for)

• Tooltips and “Learn More” modals make key terms understandable without needing to read a full guide

🔄 Dynamic Scenario Editing

• Users can adjust scenarios without restarting the flow:

  • Change who they’re enrolling (self, spouse, family, etc.)

  • Add/remove major life events (surgery, pregnancy, etc.)

  • Toggle between low/medium/high medical usage

• Recommendations and cost estimates update instantly based on these changes

🦷 Step 3: Supplemental Benefits

• Covers dental, vision, life, accident, and any other available plans

• Personalized recommendations continue here based on the benefits profile

• In-line education helps users understand what each plan does and who it’s for

• Real-time “benefits cart” shows your selected plans and estimated costs as you go

📄 Step 4: Review & Act

• Final review page shows selected plans and estimated total costs

• From here, users can:

  • Click Enroll Now to jump to their enrollment system

  • Or Download PDF Summary to remember their selected suite of benefits

🎯 Why This Matters

• For Employees: Clear, confident benefit decisions with built-in education and personalization

• For HR Teams: Fewer questions and support requests during enrollment periods

• For Everyone: A dramatically improved user experience that removes the guesswork from choosing benefits

🔓 Availability

• Included in your current package if you already have Decision Support—no upsell, no configuration required

• Automatically turned on once launched